- Step 1: Purchase the least amount of hours that you think we’ll need. (If we don’t use the hours, we will refund you the difference.)
- Step 2: When we speak, we gather all of the information that we need to get started.
- Step 3: We will walk you through installing the remote support tool
- Step 4: We will work to identify the issue, figure out what we will need to fix it, and present you with options
- Step 5: You choose the option that works best for you and we will deliver
It’s that easy.